Curriculum Vitae
EDUCATION
Cornell University School of Hotel Administration - Ithaca, NY
Master of Management ~ 2000
West Virginia University College of Business and Economics - Morgantown, WV
Bachelor of Science, Business Administration ~ 1993
TEACHING EXPERIENCE
Saint Joseph’s University Philadelphia, PA
Instructor of Management 2010 – Present
· Teach management courses in Haub School of Business (undergraduate / MBA / onsite / online)
· Provide leadership for students on class presentation, written communication and client consultation
· Advise students on course selection, resume skills, and employment strategies
· Coordinate all aspects of Management Department adjunct faculty program, re: recruitment, selection, scheduling, communications and reviews
Drexel University Philadelphia, PA
Adjunct Faculty Instructor 2005 – 2010
· Conducted leadership / strategy courses in LeBow College of Business (undergraduate and MBA – onsite and online)
· Conducted management courses in Goodwin College of Professional Studies (onsite and online)
· Provided leadership for students on resume skills, professional development and employment search
· Coordinated with department administration on course syllabi and departmental policy
Mercyhurst College Erie, PA
Faculty Instructor 2001 – 2005
· Developed and taught management curricula in Walker School of Business
· Advised students on course selection, resume skills, and employment strategies
· Mentored new faculty on departmental policy, course curricula, and student advisement
· Consulted for companies on training programs, marketing plans, and operations management
· Chaired Sophomore Review committee to guide students in academic excellence
PROFESSIONAL EXPERIENCE
The Art Institute of Philadelphia Philadelphia, PA
Director of Training and Development 2006 – 2010
· Developed college-wide training and development strategic plan, including budget responsibilities
· Maintained accurate and current training and development records for accrediting organizations
· Collaborated with Executive Committee leaders on employee succession planning strategies
· Developed / updated / conducted training courses in management and leadership development
· Mentored faculty members on instruction skills, technology skills and management skills
· Directed / conducted new employee orientation program for staff and faculty
· Directed corporate initiatives, including employee satisfaction surveys and electronic pay programs
· Chaired Training Advisory Board and Co-Chaired Faculty Promotion Committee
The Breakers Palm Beach, FL
Analyst 2000 – 2001
· Developed and implemented restaurant customer relationship management program
· Developed strong restaurant reservations office team to accomplish sales and service goals
· Increased revenues $40,000 via development of revenue management strategy
· Directed human resources functions for restaurant reservations office team, re: recruiting, interviewing, hiring, training and employee relations
Pargo’s American Food and Spirits Multiple locations
Corporate Trainer / Operations Manager 1993 – 1997
· Increased revenues 70% through market analyses and marketing strategy implementation
· Developed marketing partnership with local businesses to increase revenues
· Designed and implemented training programs for all employee positions
· Built focused team through interviewing, hiring, training and leadership of newly hired staff
· Developed staff into shift leaders and key personnel
· Reduced loss 83% through process reengineering and attention to operational waste
Cornell University School of Hotel Administration - Ithaca, NY
Master of Management ~ 2000
West Virginia University College of Business and Economics - Morgantown, WV
Bachelor of Science, Business Administration ~ 1993
TEACHING EXPERIENCE
Saint Joseph’s University Philadelphia, PA
Instructor of Management 2010 – Present
· Teach management courses in Haub School of Business (undergraduate / MBA / onsite / online)
· Provide leadership for students on class presentation, written communication and client consultation
· Advise students on course selection, resume skills, and employment strategies
· Coordinate all aspects of Management Department adjunct faculty program, re: recruitment, selection, scheduling, communications and reviews
Drexel University Philadelphia, PA
Adjunct Faculty Instructor 2005 – 2010
· Conducted leadership / strategy courses in LeBow College of Business (undergraduate and MBA – onsite and online)
· Conducted management courses in Goodwin College of Professional Studies (onsite and online)
· Provided leadership for students on resume skills, professional development and employment search
· Coordinated with department administration on course syllabi and departmental policy
Mercyhurst College Erie, PA
Faculty Instructor 2001 – 2005
· Developed and taught management curricula in Walker School of Business
· Advised students on course selection, resume skills, and employment strategies
· Mentored new faculty on departmental policy, course curricula, and student advisement
· Consulted for companies on training programs, marketing plans, and operations management
· Chaired Sophomore Review committee to guide students in academic excellence
PROFESSIONAL EXPERIENCE
The Art Institute of Philadelphia Philadelphia, PA
Director of Training and Development 2006 – 2010
· Developed college-wide training and development strategic plan, including budget responsibilities
· Maintained accurate and current training and development records for accrediting organizations
· Collaborated with Executive Committee leaders on employee succession planning strategies
· Developed / updated / conducted training courses in management and leadership development
· Mentored faculty members on instruction skills, technology skills and management skills
· Directed / conducted new employee orientation program for staff and faculty
· Directed corporate initiatives, including employee satisfaction surveys and electronic pay programs
· Chaired Training Advisory Board and Co-Chaired Faculty Promotion Committee
The Breakers Palm Beach, FL
Analyst 2000 – 2001
· Developed and implemented restaurant customer relationship management program
· Developed strong restaurant reservations office team to accomplish sales and service goals
· Increased revenues $40,000 via development of revenue management strategy
· Directed human resources functions for restaurant reservations office team, re: recruiting, interviewing, hiring, training and employee relations
Pargo’s American Food and Spirits Multiple locations
Corporate Trainer / Operations Manager 1993 – 1997
· Increased revenues 70% through market analyses and marketing strategy implementation
· Developed marketing partnership with local businesses to increase revenues
· Designed and implemented training programs for all employee positions
· Built focused team through interviewing, hiring, training and leadership of newly hired staff
· Developed staff into shift leaders and key personnel
· Reduced loss 83% through process reengineering and attention to operational waste
You may download my CV to review my professional work and experience teaching.
For a breakdown of the various components of my professional resume, feel free to browse this website.
I welcome inquiries and feedback. Just click on the "Contact Michael" tab and send me an email. Thanks!
For a breakdown of the various components of my professional resume, feel free to browse this website.
I welcome inquiries and feedback. Just click on the "Contact Michael" tab and send me an email. Thanks!
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